Business Process Design and Implementation
Ai4Process specialises in BPM solutions and can work with you to automate your business processes utilising the latest Camunda technology and our application accelerators. We can use these to fast-track your intelligent automation programme getting your business processes on-line to your customers through the digital channels. The Chatbot and EmailBot channels incorporate machine learning to constantly improve the level of understanding, and analytics is provided to identify the opportunities and areas for improving the levels of automation and customer satisfaction.
Document Management – incorporating incoming document receipt, parsing, routing and actioning as well as outbound document production.
Chatbot – Embed the chatbot in your website and connect through social media channels to interact with your customers driven by your business processes to answer their questions and process their requests. Automatically pass the request to a live agent if necessary and follow up via other channels such as email.
EmailBot – Interact with your customers via email with the ability to send and receive emails and process attachments, directly driving your business processes.
Invoice Processing – A framework to interact with your customers to handle the straight through processing of incoming invoices via chat or email.
Tailored Camunda training courses incorporating building business use-cases for your organisation
Contract to Hire (C2H) Resourcing
We can source, train, mentor and coach new and experienced resources that will transition to being your employees after the contract period